Notifications

Every plan can have its own notification channel, so it is possible to configure as many channels as needed (one for PROJXXXXX via email, another for PROJXXXXX via Slack).

We are in the process of developing new channel types, such as ServiceNow and Jira, which will soon be available. In the interim, it is possible to configure email/Slack and change the notification type directly, with only one modification needed if certain responsible teams change their support channel.

To reach Notifications configuration just expand the "Plans" menu on the left side navigation bar, and click on "Notifications":

Clicking on the 'plus' icon in the Notifications panel is all it takes to add a new Notifications channel:

The form is straightforward: just fill in all the necessary information. There are no optional fields.

After finishing, select 'CREATE' and wait for 1-2 seconds until the notification creation is verified. Then You will be able to use it in a Plan:

• Go to Plans

• Select the <edit> icon of your desired plan

• In the edition panel look for the <Notifications> input and select your's (you have to click on the area, then you can select, but if you have several channels, you can start typing by the name for filtering the results):

• Click on <Save>

• If your resources encounter an error, such as instances that are not accessible, invalid credentials, or problems with our engine, the selected will receive notification.