Cancel

Every Subscription can be cancelled at any time. You can have a disabled subscription in a Organization for up to 1 month. After that period we will remove all your resources data (credentials, plans, resources, messages, etc). When you Cancel a Subscription, the proration of the consumed month resources will be billed.

ALERT: When a Subscription is canceled, the current billing period will be charged to your payment method. And your resources will remain for One month, but will be skipped (so you can get your configuration back if you restablish the Subscription again)

To cancel a Subscription you have to complete the following steps:

• Select the Organization in the Web Console

• Go to Billing -> Configuration

• Scroll Down the page

• Click on <Cancel Subscription> Button

Note: in the next release Cloud Plans will be able to "pause" a subscription for a low fee. Keep updated.